Accessibility Statement

As of: 08/01/2026

BestFans GmbH has made its website and mobile applications accessible in accordance with the national legal provisions implementing Directive (EU) 2016/2102 of the European Parliament and of the Council.

1. Status of compliance with the requirements

This website complies with the requirements of the German Barrier-Free Information Technology Ordinance (BITV 2.0) and the Web Content Accessibility Guidelines (WCAG 2.1).

2. Instructions for use (keyboard navigation)

Our platform is optimized for use without a mouse. Navigation focuses on the following keys:

  • Tab key: Jumps to the next selectable element. The currently active element is highlighted by a visual outline (focus).
  • Enter key: Triggers the action of the selected element (e.g., follow a link, open a menu, confirm).
  • Shift + Tab: Jumps back to the previous element.

3. Feedback and contact

If you notice any barriers despite our efforts, or if you need information about non-accessible content, you can contact us at any time. We aim to resolve any issues as quickly as possible.

4. Arbitration procedure

The Federal Government Commissioner for Matters Relating to Persons with Disabilities provides a conciliation body in accordance with Section 16 of the German Disability Equality Act (BGG). The conciliation body’s task is to resolve conflicts between people with disabilities and federal public authorities.
If you are not satisfied with the responses via the contact option mentioned above, you may involve the conciliation body. The conciliation procedure is free of charge. You do not need legal representation.